

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 39,077 reviews
Robyn Rutley
5 hours ago
Great communication, delivered exactly as they said they would, reasonable price - what's not to love about their service! As a first time user I am genuinely impressed with all aspects of this company!
Product Review
Pedro Ruiz
12 hours ago
Bee William
12 hours ago
Excellent service, Hayden was such a great help with my last minute changes, his service was very professional, & communication was excellent too. Thank you so much Hayden & the amazing team at Pack & Send Brendale ☺️
Rosemary Ainley
13 hours ago
Steven at Pack & Send Mount Waverley was very friendly, helpful and efficient. I needed a reliable company to get conference material to Adelaide and I got one. I would recommend them to others.
Bhupinder Lateef
1 day ago
Excellent service by Marut - from initial contact, site visit, packing and delivery.
Liam Shorte
1 day ago
Great communication, well packaged (would survive a plane crash) and prompt delivery. Flawless service.
Dayne Ross
1 day ago
Paid for overnight express and although it arrived in Brisbane on time it sat for over 24 hours in the same spot. Although it was expensive to send it was well packaged and arrived safely.
Steve Smedley
1 day ago
I needed to send my mother’s ashes. All was done with dignity and thoughtfully, taking so much care packing them for me. Thank you so much Pack & Send.
Marcy
1 day ago
Allana Agnew (Lawyerlarni)
1 day ago
Terrific service. I mindlessly left my phone on a plane which then left for another state. One call to Pack & Send Caboolture and within 48 hours they had retrieved my phone from the terminal, sent it overnight to Brisbane and worked tirelessly to get the package with my phone to their Caboolture premises. I was updated every step of the way and given a link to check for myself too. Can't rate the team high enough- certainly recommend them for your personal or business needs. I'll now definitely use their services in the future.