

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 40,129 reviews
Lilly D
10 minutes ago
Pack & Send saves the day! I had to send a very expensive item to the USA with insurance and tracking and was very concerned about it getting "lost" on the way, not to mention the worries with parcels being unclaimed due to the new tariffs. Then Aus Post cancelled all package deliveries to the US and I had to find an alternative quick smart. P&S Marrickville to the rescue! Chenna and the P&S team were super quick, professional, and helpful, it was on the way the next business day with full tracking at every step, and delivered within four days. They even called to check everything was OK and to confirm delivery. Super service - highly highly recommended! Especially if you've got items for the US at the moment!
James Lawson
6 hours ago
A fantastic experience with John and his team. Had to get a very valuable item down to Melbourne and it was there within 24hrs! Highly recommend.
Raoul Antonio
6 hours ago
Highly recommended for international shipping. Competitive pricing and great customer service. Daniel is awesome to deal with, sends all the info you need to know and provides great advice. Despite being overloaded with work Daniel handled my needs perfectly including emailing me after hours so that my urgent shipment to the USA could happen. AWESOME PLACE!
ashlee eglinton
6 hours ago
It was an absolute pleasure using Pack n Send Capalaba. Bobby showed impeccable customer service at every stage, even checking that my package was delivered on time & in great condition. I will be happy to use your service again. Thank you Bobby 👍
Deepak Chhetri
20 hours ago
I recently used Pack & Send to ship my PC tower along with two monitors (32” & 24”) from Sydney to Perth, and I couldn’t be more happier with the service. The team did an outstanding job with the packing & everything was handled with great care and securely protected. My items arrived on time and in perfect condition. The professionalism and attention to detail shown by the staff really gave me peace of mind throughout the whole process. I Highly recommend Pack & Send for anyone needing reliable and safe shipping.
David Tao
18 hours ago
efficient, professional
Martine D.
7 hours ago
Amazing Service. I left my ipad at the airport in Sydney and it was delivered to my house in Queensland within 2 days.
Product Review
Darryll and Renee Osborne
1 day ago
Always great service, thanks guys!
Elanna Mitchell
1 day ago
They made it a much easier process than I expected. I recommend their service and reliability
Terry Young
1 day ago
Wonderful service; simply emailed Welshpool WA and they picked up 3 paintings, packed them perfectly and shipped them to Melbourne in a few days.