Online Self-Service Enquiry

If you have any questions or queries about your booked Online Self-Service Consignment - you can contact us by telephone, email or by completing the contact form below.

Telephone: Call the PACK & SEND Customer Care team for Online Self Service on 1300 668 000 Option 2 - Monday to Friday, 8.30am – 5.30pm

 Email: Email the PACK & SEND Customer Care team for Online Self Service at onlineselfservice@packsend.com.au

Contact Form: Complete the form below (making sure you select the PACK & SEND Service Centre whose details appear on your Tax Invoice Receipt) and we will get back to you as soon as possible.

To enquire, please use the form on our contact page and select 'Online Self-Service Enquiry'

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Online Self-Service