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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.


What they're saying about our services

4.6

from 35,629 reviews

Alex

11 hours ago

Online booking was very easy and fast. Price of the service is very competitive. Timeframe offered was very convenient. Delivery was much faster than I expected. All staff I was dealing with were courteous and kind.

TrustPilot

Jason Niu

9 hours ago

Thanks Zayn for your help with my item and your service with the delivery. Much thanks

Google

Sarita Koeberg

18 hours ago

Pack and send always go the extra mile & accommodate us even at the last minute. Taking away all the courier related stress so we can focus on our core business.

Google

Siu Ling Hui

17 hours ago

Very professional and speedy service. Only took a week from Melbourne to Verona - door-to-door! Everything arrived intact except for minor damage on a porcelain lid (that was my fault - the way I brought it to Pack & Send) and the handles came off one pot. However, this is nothing as all the china including antique plates arrived in perfect condition. Thanks very much to Mnural and her team. Highly recommended.

Google

Ruth Howard

17 hours ago

I'm so happy, happy, happy to receive my beautiful fragile hand made studio ceramics, all carefully wrapped and protected and all in one piece, which all arrived on time! Plus you guys were very nice to allow me extra time to pay my invoice. Thank you Angus and Izzy

Google

Matt Swanson

11 hours ago

I had to call up and have my booking re-booked in as the contractor didn't collect my parcel from the sender. If I hadn't called up myself, I'm not sure what would have happened? It took over a week to arrive from Victoria in the end. The service was pretty average overall, especially when it's meant to be a premium service.

TrustPilot

Margaret Cutler

18 hours ago

Excellent, prompt service. Every item arrived in perfect condition. Won't hesitate to use their service again.

Google

patrick hutchinson

1 day ago

Google

Marsha Napoles

1 day ago

I am so happy with the service provide ny the team, parcel arrived on time, exemplary service, highly recommended..

Google

Patrick Carroll

1 day ago

Good service.

Google

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“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 35,629 reviews

Australia's Award Winning Courier Service

Read all reviews