PACK & SEND Cairns is located at Plaza 200, 200 Mulgrave Road, Westcourt — just south of the Cairns CBD and a short drive from DFO Cairns and Stockland Earlville. We provide professional packing, courier, freight and international shipping services for individuals and businesses across Cairns and Far North Queensland. Whether you need to send a parcel interstate, ship belongings overseas or get something fragile packed securely, call us on 07 4033 4500 or drop into our Mulgrave Road store for a quote.
At a Glance
- Located at Plaza 200, 200 Mulgrave Road, Westcourt — just south of the Cairns CBD with free on-site parking
- The only PACK & SEND service centre in Far North Queensland, covering Cairns to Port Douglas and the Tablelands
- Professional packing, courier, domestic freight and international shipping for individuals and businesses
- Same-day courier for urgent Cairns metro deliveries, plus standard and express interstate services Australia-wide
- Custom packaging for fragile and high-value items including artwork, antiques and timber crating
- International shipping to 220+ countries, with help navigating customs requirements, plus excess baggage services for travellers and students.
Shipping and Courier Services in Cairns
Packing and Shipping for Individuals
Selling items online, relocating within Queensland or sending a care package overseas? Our Cairns team packs and ships items of all sizes using professional-grade materials, so there's no need to source your own boxes or wrapping. Same-day courier options are available for urgent deliveries within the Cairns metro area, and we offer standard, express and interstate courier services to all major Australian cities and regional centres.
Business Freight and Regular Logistics
For businesses across Cairns, the Atherton Tablelands and wider Far North Queensland, we provide scheduled freight pickups, document delivery and ongoing logistics solutions to keep your supply chain running smoothly. Whether you're a tourism operator along the Esplanade, a trades business in Portsmith or a professional services firm in the CBD, we can set up a tailored freight arrangement to suit your schedule. Corporate accounts are available for organisations with regular shipping needs.
Fragile, Bulky and Specialty Items
We handle the items that standard couriers often won't — artwork, antiques, electronics, medical equipment and oversized furniture. Our team builds custom packaging solutions on-site, including foam-in-place protection and timber crating for high-value or unusually shaped goods. In a region known for its galleries and local artisans, we regularly pack and ship artwork and handcrafted pieces interstate and overseas.
International Shipping and Excess Baggage
Ship from Cairns to over 220 countries via air or sea freight. We manage all customs documentation and offer both economy and express options for personal effects, commercial goods and bulk consignments. Our excess baggage service is a cost-effective alternative to airline surcharges — popular with travellers heading home from tropical North Queensland, as well as James Cook University students relocating internationally at the end of semester.
Visit Our Cairns Store
Our service centre is located at 200 Mulgrave Road, Westcourt QLD 4870. The plaza is on the western side of Mulgrave Road, a short distance south of the Cairns CBD and well signposted from the highway. TransLink bus routes including the 110, 140 and 150 run along Mulgrave Road, with stops within walking distance of the plaza. Free parking is available on-site at Plaza 200. We're open Monday to Friday from 8:30am to 5:30pm and Saturday from 9:00am to 12:00pm.
Why Cairns Clients Choose PACK & SEND
PACK & SEND Cairns is operated by Michelle Bennett and David Sykes, backed by a team with deep local knowledge and over three decades of service in the region. As the only PACK & SEND service centre in Far North Queensland, we support clients from Cairns City through to Port Douglas, the Tablelands and beyond. Every consignment includes tracking with milestone updates, giving you visibility from pickup right through to delivery.
Get a Quote Today
Ready to send something from Cairns? Call us on 07 4033 4500, email cairns@packsend.com.au or visit us at Plaza 200, 200 Mulgrave Road, Westcourt during business hours. Whether it's a single parcel or a full freight consignment, our team will help you find the right solution. PACK & SEND also operates service centres in Brisbane, Gold Coast, Sunshine Coast, Sydney, Melbourne, Adelaide, Perth, Hobart, Darwin, Geelong and Wollongong — find your nearest location on the PACK & SEND website.
Get a Quote Now
Frequently Asked Questions
How much does it cost to send a parcel from PACK & SEND Cairns?
Pricing depends on the item's size, weight, destination and delivery speed. For a quick estimate, call our Mulgrave Road store on 07 4033 4500 or email cairns@packsend.com.au with your item details. We'll provide a clear, upfront quote.
Can I drop off parcels or do you offer pickup?
Both options are available. You can bring items directly to our store inside Plaza 200 on Mulgrave Road, or we can arrange a pickup from your home or business across the Cairns area — especially useful for bulky or fragile items.
Do you offer packing services in-store?
Yes. Our team can professionally pack items of all shapes and sizes at our Westcourt location, using materials matched to each item's fragility and value. Just bring your goods in unpacked and we'll take care of the rest.
How long does international shipping take from Cairns?
Timeframes depend on the destination and service level. Express air freight typically reaches major international cities in 2–5 business days, while economy sea freight ranges from 3–8 weeks. Contact us to discuss the best option for your shipment.
Can I use PACK & SEND instead of paying airline excess baggage fees?
Absolutely. Our excess baggage service lets you send luggage and personal effects separately — often at a lower cost than airline surcharges. It's especially popular with international visitors and students departing from Cairns.
What are your opening hours?
We're open Monday to Friday from 8:30am to 5:30pm and Saturday from 9:00am to 12:00pm. The store is closed on Sundays and public holidays.