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Top Rated Courier Service in Australia

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback below, to understand why independent review sites such as Trustpilot rate PACK & SEND the best courier and delivery service in Australia.

What they're saying about our services

4.5
10528 reviews
steven johnston
today
great service
TrustPilot
Janet Lapalapa
today
WARNING to all....do not use this company for overseas shipping. Tony Renshaw comes across as a lovely guy but as far as doing his job...it's a definite failure. My goods should have arrived in early March at the latest and instead I received my goods at the end of August. He doesn't answer e mails or reply to phone calls. He gave me the run around and told me a bunch of hog wash. I went to the head office and was told there were many people who had been waiting longer than me, so what does that tell you. I only got my goods sent because I contacted Consumer Affairs and that got him moving. Worst experience of my life and I have been shipping for over 20 years.....
Google
Louise Felsbourg
today
Helpful, courteous service with good advice and help in packaging up the parcel. Huge flexibility in the size of boxes accepted for posting. Great online updates as to progress of parcel and arrival date. Parcel arrived to overseas destination in an amazing 3 days in perfect condition. I definitely recommend this service and would use again without hesitation.
Google
Dillan
today
Fast and easy. Will definitely use them again.
TrustPilot
Chris Keating
yesterday
Great service - price was less expensive than driving across town myself would have been, and the goods were packed very securely and safely.
Google
Lisa Saba
yesterday
Amazing service. Kai was great, he instantly put my mind at ease by his helpful suggestions and 'no problem' attitude. Would definitely recommend with very very important document deliveries!
Google
Rob Mackenzie
yesterday
Very easy, verry smooth
TrustPilot
Wendy Jansen
yesterday
Pack & Send Tweed Heads were excellent to deal with. All information I requested was supplied. The whole process was very friendly and efficient. I would highly recommend the Tweed Heads branch for all your packaging and freight requirements.
Google
Geoffrey Milburn
yesterday
A slight booking system problem but Danielle at Moorabbin was very responsive and helpful. Good service.
TrustPilot
Juriah Mohd Isa
yesterday
Thank you for the quick, great services. Definitely going through you again.
TrustPilot
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