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Top Rated Courier Service in Australia

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback below, to understand why independent review sites such as Trustpilot rate PACK & SEND the best courier and delivery service in Australia.

What they're saying about our services

4.5
9820 reviews
Dinuki Jayawardena
today
Sam's service was exceptional from the very beginning. Assisted in sending a package overseas and ensured everything was taken control off giving me peace of mind. Will definitely utilise his services again in future if needed. Thank you Sam!
Google
Thean Yew Chan
today
Google
Shirley
yesterday
Very professional company. Efficient service. Affordable way of transporting items. Easy to use website.
TrustPilot
Andres Queffert
yesterday
Very easy to use site and very quick turn around with pick up and delivery. Will be using this service again.
TrustPilot
John Drake
yesterday
Ok this was my first job with Pack and Send the Parcel was collected promptly from North Sydney and delivered to Merewether within 2 Days at a great price . Thank You
TrustPilot
Kim Hitchcock
yesterday
I had an extremely urgent parcel to go to Coffs Harbour and I had taken it to Capalaba Branch later in the day. Bobby went out of his way to try and make sure it went that day which meant it would arrive for my customer before the weekend. He also gave me a courtesy call it was so thoughtful and nice to receive some good old fashioned service. I would highly recommend Pack and Send and especially Bobby in the Capalaba Branch. Thanks Kim Hitchcock
TrustPilot
Perry
yesterday
Hopeless service,rude customer service,not bothered attitude.We will not use or recommend P&S .Franchisee don’t like when we book online with P&S and we were penalised for it by Darwin P&S customer service personnel.
TrustPilot
tracey lee hayes
yesterday
Brillant service, fast, reliable and courteous!
TrustPilot
Michael Youren
yesterday
Easy and friendly - would definitely use again, thanks.
TrustPilot
Sharon Mcanelly
yesterday
A million thanks to Sam for arranging a parcel-send at the last minute from Melbourne to Darwin. Quick, efficient and delightful customer service!
Google
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