Christmas 2024 & New Year 2025 Customer Service Hours
PACK & SEND Customer Service Opening Hours over the holiday period are listed below.
We would like to wish all our Customers a very happy Christmas and Prosperous New Year.
Please take note of our Last Sending dates advice to ensure your parcels make the all-important pre-christmas deadline.
ONLINE SELF SERVICE ENQUIRIES
Please call 1300 668 000 (press 2 for Online Self-Service) on the following days for customer service relating to Online Self-Service bookings:
Day |
Online Self-Service Customer Support Hours |
|---|---|
Wed 25th Dec - Thurs 26th Dec |
Closed - Public Holidays |
Fri 27th Dec |
8.30am to 5.00pm (AEDT) |
Sat 28th Dec - Sun 29th Dec |
Closed - Weekend |
Mon 30th Dec - Tues 31st Dec |
8.30am to 5.00pm (AEDT) |
Wed 1st Jan |
Closed - Public Holiday |
Tue 2nd Jan |
8.30am to 5.00pm (AEDT) |
SERVICE CENTRES
PACK & SEND Service Centres will be trading as follows over the holiday period:
- Monday 23rd December - Normal Trading
- Tuesday 24th December - Normal Trading Â
- Wednesday 25th December (Christmas Day) - CLOSED
- Thursday 26th December (Boxing Day) - CLOSED
- Friday 27th December - Many Locations Closed. Those open will be published in a table below.
- Saturday 28th December - Most Locations Closed. Â Those open will be published in a table below
- Sunday 29 December - CLOSED
- Monday 30th December - Most Locations Closed. Â Those open will be published in a table below.
- Tuesday 31st December - Most Locations Closed. Â Those open will be published in a table below.
- Wednesday 1st January (New Years Day) - CLOSED
- Tuesday 2nd January - Normal Trading Resumes
Note: We are still gathering trading plans from our service centres. Tables will be published below in the coming weeks. Please check back here or call your preferred service centre to enquire in the meantime.