International Priority Shipping with Express Courier

Urgent overseas shipping has been a hassle for courier senders for quite a while now. PACK & SEND aims to change that narrative with premium international shipping services. We offer exceptional resources in terms of a well-experienced team, multiple freight options, and an extensive network of service centres that delivers to more than 80,000 locations worldwide.

Fastest International Delivery

When it comes to shipping, time is of the essence. Whether you want to ship an urgent document overseas or transfer your furniture, you can trust our team to expedite the delivery. Priority international parcel post is shipped via air freight for express delivery which ensures that your cargo gets to its destination as quickly as possible.

Ships to Over 200+ countries

By working with the best partners worldwide, we can confidently deliver to more than 200 countries. For international priority shipping, we always send via express air services, allowing us to deliver documents and other cargoes with the urgency required. Our international courier and freight services are convenient and flexible enough to meet any client's individual needs. Thanks to PACK & SEND’s extensive global network, we can arrange for fast, secure delivery of documentation, goods and other valuables to any location worldwide.

Door-to-door Pickup and Delivery

Our goal is to make the shipping process as seamless as possible for the customers. One way to take the stress out of international priority shipping is through direct to door pickup and delivery of the cargo. This can be a very convenient service for people who are busy, isolated, or for those who simply do not want to leave the comfort of their home or office. You can book our couriers and freight services over the phone, via email or even book online for supported pre-packed parcels.  If you choose pick-up, our team or agent will pick it up from your doorstep and deliver it to the desired location.

End-to-end Safety Assurance

Our goal is to offer the highest level of service to our clients. PACK & SEND ensures a holistic experience through uncompromised safety while ensuring quick and affordable international priority shipping. By end-to-end customer support and safety, we mean preventing any physical damage whilst in our care, smooth customs clearance and seeking a signature on delivery. Such practices leave no room for any mishap to your urgent cargo. In addition to our freight services, you can avail Freight Plus Warranty service that provides further assurance.

Custom Labelling

Any eCommerce company, big or small, wishes to elevate their customer experience at every stage of its customer’s journey. The way you package your products is just as important as the products themselves. We can help make your product stand out by providing custom labelling alongside effortless international shipping from Australia.

24/7 x 365 Availability

Being ready for 24/7/365 availability is essential for any company. Especially in this time of advanced technology, it's important that you're always available to your customers. You can contact PACK & SEND round the clock via our website live chat. We have 100+ service centres all over Australia provided high-level personalised service, and also offer a convenient online DIY portal to book our services. Our staff is highly trained, quick to respond, and dedicated to making sure your needs are met.

Responsive Customer Support

Our company believes in a No Limits philosophy. We provide prompt response to all your queries and the customer service staff is adept at resolving the matters at hand. Good customer service especially while shipping overseas is not only important but critical to stress-free international priority shipping.

Online Tracking Availability 

You can ship internationally with up-to-date tracking of the parcel. The international movers at  PACK & SEND are equipped with advanced courier tracking technologies that convey the accurate location of your package. You can trace your parcel to know the precise information about the delivery time of the urgent shipment.

Best-in-class Service Quality

PACK & SEND possesses an unconditional commitment to best-in-class service to every client, no matter the circumstances. We make sure that the team goes the extra mile to meet all your priority international shipping needs. The top-notch freight forwarding service exceeds the standards with each delivery.

FAQs of International Priority Shipping

1. What is international priority shipping?

International priority shipping is a reliable method for sending international couriers on an urgent basis. The parcels are sent via air freight for express delivery and reach the destination in the shortest span of time possible.

You can contact your local service centre directly, call our national number 1300 668 000 or request a quote online to avail this service. Our international priority shipping service is ideal for expediting the delivery of your package by elevating the priority status at the freight forwarding facility.

2. How long does international priority shipping take?

Parcels sent via international priority shipping usually take around 1 to 3 business days. It is always best to confirm at time of booking and inform us of any deadlines so that we can help choose the most appropriate service.  Our personalised end-to-end services can cover all processes including packing, transport, customs documentation, and delivery to the door within the required time span.

3. How do I use the tracking number?

The international priority shipping tracking number makes it super easy for you to locate your parcel through our advanced tracking technologies. You can trace the precise location with the tracking number on PACK SEND’s Track and Trace webpage. The tracking system helps you stay on top of the shipment and delivery status and provides peace of mind while your package is in transit.

4. Where can I track my shipping?

You can track your shipping through the tracking number provided by the service centre. Our website offers detailed insight into the status of the package and the accurate location through real-time tracing done with the latest technology.

5. How can I cancel my shipping?

Depending on the sales channel through which you booked, you should contact the support staff on the same channel.  If you booked throught a retail service centre, please contact them directly via phone or email. 

In case you are using our Online Self Service option or PACK & SEND Live, you can contact our customer support team via phone or email.

Telephone: Get in touch with the PACK & SEND Customer service team for Online Self Service on 1300 668 000

Email: Email the PACK & SEND Customer Care team for Online Self Service at customerservice@packsend.com.au. 

6. What support channels are available?

You will acquire multiple channels of support from PACK & SEND’s team. You can use our Store Locator to find a service centre near you.  Your primary support channel contact info cn be found on your booking documentation. Other than that you can seek assistance from our experts via a phone call on 1300 668 000 or an email directed to customerservice@packsend.com.au. The customer support services are available during business hours, Monday to Saturday.

7. What is the fastest shipping time, and at which location?

PACK & SEND can make courier and freight forwarding easy for everyone in Australia. We have over 100 centres all over the country that can complete the pickup same day (if confirmed at time of booking) depending on the service selected. Similarly, air freight can complete international priority shipping in 1 to 3 days. You can expect the quickest delivery at the desired location with our experienced team.

8. Do I get any additional protection for my parcel?

Yes, you can get additional protection for your parcel by purchasing our optional Freight Plus Warranty. This option is great if you are sending any fragile, vintage, or valuable item overseas. By choosing this option you will receive assured compensation if the goods are damaged or lost whilst in transit, in accordance with the terms and conditions.