Improve Your Customer Service with Our Product Return Logistics Services

PACK & SEND's returns solutions enable companies to direct their customers and employees to any one of our 100+ Service Centres for the convenient return of items or products. Our logistics services capabilities mean we are able to easily transport any item, including electronic devices containing lithium batteries, both nationally and internationally.

Providing superior service to your customers includes the option to quickly and easily return purchased products. PACK & SEND allows you to provide a returns option in accordance with your company policy. Companies can have the customer or employee pay for the service at the time of lodging the goods at the Service Centre or to have all delivery charges invoiced to them on a weekly basis.

PACK & SEND's logistics services for product returns specialises in the following areas:

• Returns of Product Purchased On-line
• Warranty and Repair Returns
• Off-lease Equipment Return
• Asset Management and Recovery

We will also work with you to develop a returns solution that meets the needs of your organisation. Our Service Centres are operated by experienced, highly trained experts in packaging and freight services. We understand how to professionally prepare goods for the rigors of transport, particularly fragile goods such as electronics.

Provide a Simple Returns Policy to Your Customers

Contact PACK & SEND to discuss how we can develop a returns solution to suit your business. Call 1300 668 000 or visit your local PACK & SEND Service Centre for a chat.