Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 39,296 reviews
Jill
9 hours ago
Great service from Mackay Pack and Send I really appreciated their being able to pick up my items at short notice and they packed thrm well!.
Product Review
Mich
15 hours ago
Prashant and the Team at Frankston went above and beyond to make sure that my very fragile Dollhouse was delivered safely all the way from the Sunshine Coast to Melbourne (Big thanks to the Team at the Sunshine Coast also!). Communication was excellent, delivery was quick and everything was really well packaged (massive kudos for that) because it was a difficult shape. I can not thank Prashant and the Team at Frankston enough. I highly recommend Pack & Send and would definately use their services again. Thankyou so much from one very happy customer!
Pablo Teleg
17 hours ago
Great service. Stephen is a wonderful guy. Got four boxes sent without any issues.
Isaac Eshaq
1 day ago
They are very helpful
Andrew Jones
1 day ago
Enoch Francis
1 day ago
Very professiona,l feedback and customer service. This was my first time experience dealing with an international service. I am forever grateful and thankful for your patience with this business transaction.
Christine Williams
1 day ago
Retrieved a suitcase left in a cab in Sydney for me. Everything arrived in Canberra in good order.
Patrick J Cole
1 day ago
I have never sent a parcel through this Company. My parcel has been sitting at Customs. I had to complete paperwork that Pick & Send actually needed to complete as they prepared all parcel and documentation for me through DHL. Really dropped the ball on this one.
Trustpilot
Patrick J Cole
1 day ago
I have never sent a parcel through this Company. My parcel has been sitting at Customs. I had to complete paperwork that Pick & Send actually needed to complete as they prepared all parcel and documentation for me through DHL. Really dropped the ball on this one.
Trustpilot
Shardinator
1 day ago
Worst service provider would not provide information for the carrier they subbed the job too. The transport company could not reconcile the numbers provided with tracking from Pack and Send so were not able to fund package. Multiple phone calls to Pack and Send for delivery enquiry were hostile uninformative and for the most part no use.
Trustpilot