

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 38,921 reviews
Garry Cardiff
11 hours ago
Pack&Send provided superlative service when we inadvertently left a laptop in airport security. They retrieved the laptop from the Lost Property centre, packed it for transport, arranged for international transport from Australia to Canada., and monitored its progress. They maintained personal contact with us throughout the process. We could not be more pleased or appreciative, and will definitely use their services if needed in the future.
The Holmestead
9 hours ago
Great service from pack and send Pyrmont. Very realistic and competitive rate to start with and impeccable packing for my fragile valuables. All fragile items came in intact without any damage. I recommend their service to pack and send from auction houses around Sydney. Pyrmont offered the most realistic quote out all of the pack and send franchises and their promt and exact service. Great and easy communication as well, they will always answer for queries, requests, questions and even concerns. Will definitely be using them again in the future.
Juniemay Panisal- Miranda
9 hours ago
Great Service
cam larson
9 hours ago
Great service, picked up my package for free within hours and delivered on time, would recommend
Alison Strong
1 day ago
Thanks to Lisa at Pack & Send Albion for helping me arrange delivery of a package within a difficult time frame. Much appreciated!
Washington
1 day ago
Moo Dath
1 day ago
Excellent! Packaged really well. Arrived in good time. Would highly recommend.
Nev Mikloska
1 day ago
Driver - not from TNT as it was anounced did not want to sign takeover of parcel, and just told me his first name (leaving behind his back).
Trustpilot
Sandy
1 day ago
Great service from the team and very responsive. I was moving antique family heirlooms interstate of high sentimental value. The quote was reasonable, and the final price whilst higher, again not unreasonable as I had underestimated the weight by half, and certainly better value than if i had tried to do it myself. Shankar and the team answered all my questions, were very adaptive to my changing dates and very responsive to all my emails. The goods arrived in the timeframe provided, in excellent condition. Great customer service, thank you team. Highly recommend.
Heath Lang
1 day ago
I was extremely happy with the service from jigar. I had purchased an item through an auction house thinking it was in Melbourne when it was in fact in blacktown. Coordinating the pickup and delivery was considerably difficult until I called Jigar and it was very streamlined after that I had tried unsuccessfully with five other careers as I needed my Item to be packaged. I was able to organize the item to be delivered to your office and Jigar had it packaged and quoted and sent on the same day. I was extremely happy with the service. Regards Heath Lang