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We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 38,481 reviews
Damien Larsen
9 hours ago
Great to company to deal with. All items are packaged safely and professionally. Happy to use them for all my shipping and postage
DiscountFlippers
12 hours ago
Quick service because no one else was waiting for their parcels to be dropped off or packed. An Indian guy who I believe wears glasses came a little while after I arrived in the building and was barely interested in my packaging. At least I was able to have my Amazon shipment dropped off with confidence at a great price.
Tyrone Seeley
12 hours ago
Extremely helpful, have used these folks twice for international moves.
Ian King
20 hours ago
Leigh Harding
20 hours ago
I'm extremely pleased with my experience with Pack and Send on Main Rd, Moonah. In early February I dropped in with a huge, heavy parcel I urgently needed to send to California. I wasn't sure about the process, but the prompt and professional service Michelle provided made everything run smoothly. If I have anything big and heavy that needs to be freighted somewhere, I won't hesitate to go back to Pack and Send.
AOW
12 hours ago
I run an online business and please, unless you want all your customers to stop buying from you. DO NOT use pack and send online booking, they use the worse courier carrier. Parcels not getting pick up after 3 weeks is not acceptable. Complained 4 times, nothing happened. A company that does not care about their business partner. Just pay more and use another courier service!
Product Review
Darrin Dalton
20 hours ago
Fantastic service. Shipped a bike door to door from Hong Kong to Melbourne. Mrunal made it so easy.
Helen Keogh
20 hours ago
Pack and Send Belconnen did a great job getting my piece of art to the US in time for an exhibition. They were really thorough and helpful through the whole process. I would definitely recommend them to anyone needing a courier service.
DezB
12 hours ago
I sincerely recommend David and Sebastian at P&S Cairns for their service and dedication to customer service. In spite of the delays etc up here with the Flooding they delivered my 3 large consignments to my clients perfectly 5 stars Highly recommend. DesW
Trustpilot
Anoja Dayananda
1 day ago
very satisfied with the service but expensive