Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 38,194 reviews
Tamara Vodopija
1 hour ago
I have recently shipped 4 large boxes of personal belongings to Croatia through PACK & SEND Brisbane City, and I couldn’t be happier with their service. Mithun was absolutely brilliant - excellent communication, everything was done as scheduled and arranged, and he made an effort to find out about customs procedures in Croatia, and made sure we ticked all the boxes before sending. Sadly, I had issues once my shipping arrived in Croatia (atrocious communication, and poor customer service on the Croatian side of things being the main issues), but Mithun still stayed in contact with me throughout the whole time the shipping was held (one full month), and tried to do as much as he could from Brisbane. My boxes arrived today after a month of stress and worry, but it was lucky I shipped through this company as I felt I wasn’t dealing with this on my own. I would strongly recommend PACK @ SEND Brisbane City!
David Wilson
6 hours ago
The team @ Caboolture Pack & Send were terrific. More than happy with the packing and delivery of my item. Very well looked after from Caboolture to Figtree NSW
Daniel Evans
6 hours ago
Very helpful, with family feel. Great communication. Fast postage. Would use again in a heartbeat.
Yuko Tashimo
17 hours ago
Everything was good! I highly recommend 😀
C S
7 hours ago
Don’t deliver as promised. A month later package is lost, with zero customer service or follow up. Have had to lodge with national head office to receive any resolution.
Kevin Jones
20 hours ago
Aria was very helpful, very responsive and easy to deal with. Excellent service from the whole team.
Beau Miller
20 hours ago
Awesome service, packed it up for me and even let me know personally when it had been sent off. Would highly recommend and will use again
Tim Frankenburg
22 hours ago
Cardin Langer
22 hours ago
Brilliant
Michael Quinn
1 day ago
I arranged a quote through Michael @ P and S Canning Vale. My friend went to the Booragoon office accidentally and dispatched the parcel from there. They matched the price, thank you. But kudos to Michael at CV store - sorry you lost the business, but this review might send some your way! He is professional and friendly, and sharpened the pricing pencil as I was a return customer. Good communicator, thanks!