We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 35,784 reviews
Jane Pascoe
6 hours ago
Pack and Send in Wollongong NSW were incredibly helpful especially my agent Maria who was a pleasure to work with. They made the process seamless and stress free and dealt with all the customs paperwork. If you are sending goods overseas I would highly recommend using them.
Jason Spiteri
10 hours ago
Awesome service, timely delivery Highly recommend. Very informative and friendly staff
Richard Higgins
9 hours ago
Very easy, timely process for a local pick up and international shipping! Would highly recommend.
Michael Murby
9 hours ago
The team at the Capalaba Pack & Send were fantastic to deal with (special mention to Bobby!). Quick, efficient and very friendly! Highly recommended. :)
Niloufar Lovegrove
3 hours ago
really happy with my international delivery which I could quickly and easily do online. So easy indeed that I had to call and double check if that was it. The quote was lower than other couriers and the speed was incomparable. They communication was also great. Overall, it was a great experience. thank you.
TrustPilot
Cairns to Sydney
3 hours ago
Staff were very helpful and service was quick and efficient
TrustPilot
matt sanderson
9 hours ago
Make sure u declare correct value pf any 2nd hand phones in ur cargo if sending to Philippines coz their customs are not exactly kosher. Best not to include them as they will sniff them out if on cargo list. Don truss em !! Great service by the boys at Inalaba, 4 days to Manila was awesome.
Laurie Smlth
10 hours ago
Had large wooden wine rack sent from avondaie heights to Busselton WA,it left on wednesday and arrived at the doorstep over there the following wednesday. [ They also packed it into a box and it arrived in good order] .Very happy with there service.laurie.
Matt Fletcher
9 hours ago
The quote was a lot cheaper than other shipping companies and the customer service was outstanding. If you need to ship some heavy things nationally or internationally then use Pack & Send. If Jesus were alive he would definitely use Pack and Send Chermside!
Karen
3 hours ago
Pack and Send had my goods delivered overnight. They arrived when they said they would and the recipient was happy to receive the parcels so promptly.
TrustPilot